Refund policy

Something didn’t work out? We’d love to help you find something that does, whether that’s a different color, a different style, or a full refund. We stand behind what we make.

Our 90-Day Guarantee
Every Slanket is inspected before it leaves our warehouse. Then it’s your turn to test it. Use it, wash it, live in it. If you don’t love it within 90 days of buying it on theslanket.com, send it back for a refund or an exchange.

What’s covered
Every Slanket bought directly from theslanket.com, worn and washed included. Normal use is the point. We only ask that it comes back in one piece, without damage beyond normal use.

What isn’t covered
The following are final sale and can’t be returned or exchanged: items bought from other retailers, clearance items marked final sale, and custom or special orders. If you bought your Slanket somewhere other than theslanket.com, please contact that retailer about their return policy.

Return shipping
Every approved return comes with a prepaid shipping label.
Exchanges are free. We pay to ship your return to us and your new Slanket to you. If the new item costs more, you pay the difference.
Refunds are the price of the item minus a $7.99 return label fee.
Original shipping charges aren’t refundable. Return policies are subject to change.

How to Start a Return or Exchange

  1. Go to your account. Click the profile icon in the navigation, or the Returns link in the footer.
  2. Enter your email address and click Continue.
  3. Check your email for a six-digit verification code and enter it on the site.
  4. Find the order you want to return and click Request Return.
  5. Select the items, choose a return reason, and add any notes.
  6. Submit your request. Once it’s approved, you’ll get a return shipping label by email.
  7. Ship it back. We’ll send your exchange or process your refund once it arrives.

Refund timing
We process refunds within 1–2 weeks of receiving your return. Your bank may take another 5–10 business days to post it to your account.

Questions? Email us at returns@theslanket.com and we’ll help you through it.