CUSTOMER SERVICE

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Frequently asked questions.

The Product
A blanket with sleeves. It covers you from shoulders to toes like a regular blanket, but your arms go through oversized sleeves, so you can hold a book, a phone or a mug without letting the cold in. Invented in 1998 and made since 2005.
Yes. Gary invented it in 1998 in a Maine dorm room, and we've been making them since 2005. Slanket is thick double-brushed microfleece, 60 in × 80 in, with a built-in foot pocket and a hand pocket.
The original Slanket is 60 in × 80 in, big enough to cover most adults from shoulders to toes with their feet in the foot pocket. Slanket Jr. is sized for kids and smaller adults. Slanket Siamese is 120 in × 80 in with four sleeves, for two people. The Stroller Slanket is made for strollers.
For yourself or another adult: the original Slanket. For kids or a smaller adult: Slanket Jr. For two people on one couch: Slanket Siamese. For a baby on the go: the Stroller Slanket.
The original Slanket, Slanket Jr. and the Stroller Slanket all have a built-in foot pocket. Slanket Siamese is built for two people side by side and doesn't have one.
Machine wash cold on the gentle cycle with a mild detergent and tumble dry low. Wash it by itself.
Shopping
You can order directly on our website at theslanket.com — just add your item to cart and check out. If you need help, email us at customerservice@theslanket.com and we'll sort it out.
If a color shows as sold out, we're likely restocking it. Click "Notify me" on the product page and we'll email you the moment it's back. For timing on a specific color, email customerservice@theslanket.com.
Enter your code in the coupon box at checkout before completing your order. Only one code can be used per order.
Email us at customerservice@theslanket.com as quickly as possible. Once an order has been packaged for shipment we can't make changes — it will need to go through the returns process instead. We ship fast, so the sooner you reach us the better.
A backordered item is sold but not yet in stock — we've reordered it and are waiting for it to arrive. We flag this clearly on the product page. We'll email you with an update once it ships or if anything changes.
You'll receive a shipping confirmation email with a tracking number once your order leaves us. You can also track at any time on our order tracking page. We are not responsible for packages stolen after delivery.
Yes. All transactions on theslanket.com are encrypted using SSL technology — the same standard used by banks. Your card details are never stored on our servers.
Payment
We accept Visa, Mastercard, American Express, Google Pay, Apple Pay, Shop Pay, and debit cards. All major methods are supported at checkout.
Yes, with one requirement — the billing address on the card must match the shipping address for international card orders. If they don't match we may need to verify before processing, which can cause a short delay.
Sales tax is calculated at checkout based on where your order ships, as required by law.
Shipping
Orders placed before 12pm MST Monday–Friday ship the same day. Orders placed after 12pm or on weekends ship the next business day. During peak holiday periods it may take slightly longer — we'll let you know if there's a delay.
Shipping within the USA starts at $7.99. Orders over $85 ship free within the USA. International shipping starts at around $35–$40 for a single Slanket depending on destination — exact costs are calculated at checkout.
Yes — we ship to most countries worldwide. Select your country at checkout to see options and costs. Please note that local duties and taxes may apply on delivery and are the responsibility of the recipient. For a full list of international options visit our international page.
We currently do not ship to PO Boxes. If your address includes both a PO Box and a street address please use the street address only at checkout.
Yes — we ship each order complete in a single shipment. If you place multiple separate orders each is shipped and charged individually.
Gift services
We don't offer gift wrapping at this time — but the Slanket packaging is clean and presentable on its own.
Yes. Email us your message at customerservice@theslanket.com with your order number and we'll include it with your shipment.
Never. We don't include pricing information on the packing slip inside any order — it's gift-safe by default.
Yes. Slanket gift cards come in $10 to $100 amounts and arrive by email, which helps if you've missed the holiday shipping cutoff.
Returns & Exchanges
Every Slanket bought on theslanket.com has a 90-day guarantee, worn and washed included. Exchanges are free, and we pay shipping both ways. Refunds are the item price minus a $7.99 return label fee. Clearance items marked final sale and custom orders can’t be returned.
Click the Returns link in the footer, sign in with your email, choose your order, and click Request Return. Once it’s approved, we’ll email you a prepaid label.
Within 1 to 2 weeks of your return reaching us, minus the $7.99 return label fee. Original shipping isn’t refunded, and your bank may take another 5 to 10 business days.
Yes, for free. Email returns@theslanket.com with the gift giver’s name or order number.

Keeping your Slanket in excellent condition.

Jacob has had his since 2006. It still looks great. Here's how.

Washing

Washing

Cold water, gentle cycle, mild detergent. Dry on low heat. Wash your Slanket by itself — don't put it in with a full load. That's all it needs.

Standard folding

Standard folding

There's a specific way to fold a Slanket neatly so it stores well and comes out right. Download our folding guide for step-by-step instructions.

Download Folding Guide (PDF)
Fold into a cushion

Fold into a cushion

The Slanket folds down into a compact cushion shape for storage on your couch. Download the cushion folding guide to see how.

Download Cushion Guide (PDF)

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