Real people. Real answers. Real fast.
Before you write to us — you might already have your answer.
Most questions are answered here instantly.
Track your order
Got your confirmation email? You can track your order in real time without needing to contact us.
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Returns & exchanges
Not in love with it? Our 90-day money-back guarantee means no awkward conversations required.
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Common questions
Sizing, shipping times, washing instructions — most answers are already waiting for you.
Visit our FAQ →Send us a message.
We'll get back to you within one business day. Usually faster.
Other ways to reach us.
We aim to respond within 1 business day — often same day.
Monday–Friday, 9am–5pm MST.
Orders placed before 12pm MST ship the same day.
What happens after you hit send.
We read every message
No bots, no automated brushoffs. A real person reads what you send and responds personally.
Reply within 1 business day
Usually faster. If you email us on a weekday morning, you'll likely hear back the same day.
We actually want your feedback
Love it, hate it, have an idea — all of it is useful. The Slanket got better over 27 years because people told us things.
While you're here — still looking for the right Slanket?
We have one for every person in your life who has been doing blankets wrong.